Terms and Conditions Postage & Packaging

Terms and Conditions

1. Contact Details: Tina Crosbie, 58 Stanwick Gardens, Cheltenham, Gloucestershire GL51 9LF

2. Payment:  is taken in full at time of order and is processed by PayPal.


 3. Delivery: If the item is in stock then dispatch will be as soon as possible and usually within 5 working days of receipt of your order. If a bespoke box is ordered and then made to order before any payment is taken a photograph will be e-mailed to you before the items are glued in. If you are happy with the final box then a payment will need to be paid before dispatch.

 4. Returns: Once you receive your item please take care of it in case you decide to return it. You the customer have the right to cancel your order either in writing or by e-mail to (shadowboxes@virginmedia .com) providing this cancellation is made within 14 days of receiving the goods.

 You the consumer will be responsible for paying for the return postage.

 Postage & Packaging

Boxes purchased on-line will be wrapped in bubble wrap and placed in a cardboard box. Delivery is by Royal Mail first class in the United Kingdom only.

 Please contact me before you buy if you want free delivery on 07527214452 shadowboxes@virginmedia.com

 Alternatively boxes can be collected from any of the craft fairs I will be attending in the Gloucestershire area to save on postage costs.

 For a list of Craft Fairs I'm attending please click on News and Events.